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What an actual usability test looks and sounds like...

In this scenario, someone tries to find an archived story about Mark McGwire.

Windows Media Player, 100k streaming
4 min.
9 min.

RealPlayerG2, 80k speed
4 min.
9 min.

Best Playback -- Windows Media AVI file, includes codec install
4 min. 13 Mg download
9 min. 38 Mg download

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Also available...
usability storyboard --illustrates how usability testing works

stltoday.com Usability Study --
How to find McGwire's 62nd home run

To go to the archives search page

  • Go to the News section through the top navigation bar
  • Go to PD Archives through the right navigation bar.
or

From stltoday archive search
From stltoday.com

Below are some examples of the searches done during the study from either “site search” or the Archives search page. These searches did not lead to success for the users.

  • mark mcquire
  • news article on mark mcgwire's 62ndhomerun
  • homerun
  • september 1998
  • Mark McGwire 62nd home run
  • mark mc
  • mark mcgwire's 62nd home run
  • McGwire 62nd Home Run (This returned search results with articles on Real Estate.)

back to discussion of difficulties finding the archived story
back to main page of stltoday.com usability study

Written by Joe Grant
Grant Consulting, Inc.

Posted on August 30, 2001

 

 
Grant Consulting, Inc.
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