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stltoday.com Usability
Study --
Difficulty selecting multiple criteria
Several people were frustrated that they could not select more than one item from a search criteria list. This especially bothered one user who wanted to select all three models of a car at one time. The instructions which indicated that she should be able to select up to five models especially aggravated her.
From Autos section of stltoday.com
In fact, she could have selected all three “Bonneville” models for her search if she had known to press the Control key. However, she and other users did not know about or did not think about using this key.
back to main page of stltoday.com usability study
Written by Joe Grant
Grant Consulting, Inc.
Posted on August 30, 2001
Edited September 5, 2001
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Grant
Consulting, Inc.
located in metro St. Louis, MO, USA |
1013
Bradington Court
Columbia, IL 62236 |
info@grantconsulting.com
(314) 581-0384 |
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Copyright
© 2003 by Grant Consulting, Inc. All Rights Reserved.
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