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stltoday.com Usability
Study --
Difficulties due to unclear or misleading links
Several links on the site were unclear or misled users. For example, some users took the “Desired vehicle is not listed on this page" link to mean that they were not looking at any cars that met their search criteria. In fact, the link simply provides a way to go back to the search page. (Note: This link has been changed since the study was done in early August, and now reads, “Return to Main Search Page".)
From stltoday.com. (The "Desired vehicle..." link has been changed since the study was done.)
Other links that were unclear or misleading include “urban diary,” “Research this vehicle”, and the links that appear at the end of an article to related stories.
back to main page of stltoday.com usability study
Written by Joe Grant
Grant Consulting, Inc.
Posted on August 30, 2001
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Grant
Consulting, Inc.
located in metro St. Louis, MO, USA |
1013
Bradington Court
Columbia, IL 62236 |
info@grantconsulting.com
(314) 581-0384 |
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Copyright
© 2003 by Grant Consulting, Inc. All Rights Reserved.
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