Waterloo, IL

At HTC, we’re proud to offer the same high-quality services that larger companies do, but with the personal attention you deserve. Here is why we are different than the rest!


1. Customer Service that Truly Cares

When you call us for help, you will never be bounced around from one person to the next. You will always reach someone who actually wants to solve your problem. Our employees love helping friends and neighbors in the community, and we’ll never hesitate to send someone out to your home or business to prove it. After all, we’re just around the corner!

2. Industry-Leading Managed WiFi

We come to your home or business, install and configure your router to ensure it’s in position for maximum performance, then test your speeds and verify that technicians at our offices will have access to your connection at all times. Any time you have a problem, our cloud-based tools allow us to quickly gather your information so we can figure out which device on your network is causing the issue, and then we won’t quit until we figure out a solution.

3. Flexible Options to Meet Your Business or Residential Needs

You don’t have to wonder whether we’re selling you the same package as everyone else on our customer list. At HTC, our entire team goes above and beyond to help our local Internet, TV and phone customers choose the best packages for their budget and preferences because we know everyone has different needs. Whether you’re opening a new business or want to make adjustments to your current home services, you can get exactly what you’re looking for when it comes to speed, pricing or service. All you have to do is ask!