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General Support
Before you dig, contact JULIE 811
Directory assistance 411
IP Voice Administration Portal
ITAC
The Illinois Telecommunications Access Corporation (ITAC) assists people who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech Disabled to place and receive calls to standard telephone users via a keyboard or assistive device through a Free Equipment Program and the Illinois Relay service. Learn more about ITAC by calling (800) 841-6167 or at www.itactty.org.
For the hearing impaired, call: (618) 939-5900 (TTY Only)
Affordable connectivity program (ACP)
The Affordable Connectivity Program is an FCC program that helps connect families and households struggling to afford internet service. The benefit provides eligible households with a discount on broadband service and connected devices.
Download additional information: PDF
Learn if you qualify for the program and how to apply here: AffordableConnectivity.gov