Internet Technician – Inside

Full-Time

Description: In-office technician supporting business and residential customer’s Internet, television, and telephone service. Includes benefits and a competitive wage.

Skills Required: Customer-facing position that requires enthusiasm and solid interpersonal skills. Applicant must be proficient in computer and network support/design. Microsoft, Cisco and Networking certificates a plus. Basic math skills, reading and comprehension skills, ability to follow instructions and work independently, ability to interact well with others, basic mechanical aptitude and logic skills.

Internet Technician – Outside

Full-Time

Description: Outside field technician supporting business and residential customer's computers, WiFi, and wired networks. Includes benefits and a competitive wage.

Skills Required: Applicant must be proficient in computer and network support/design. Microsoft, Cisco and Networking certificates a plus. Basic math skills, reading and comprehension skills, ability to follow instructions and work independently, ability to interact well with others, basic mechanical aptitude and logic skills. Physical skills include, but are not limited to, climbing and operating equipment. Valid driver's license required.

Customer Service Representative

Full-Time

Description: In-office Customer Service Representative supporting business and residential customer’s Internet, television, and telephone service. Includes benefits and a competitive wage.

Skills Required: Customer-facing position that requires enthusiasm and solid interpersonal skills. Basic math skills, reading and comprehension skills, ability to follow instructions and work independently, ability to interact well with others.

Outside Plant Position

Full-Time

Description: Customer premise technician supporting telephone, Internet and TV services. Includes benefits and a competitive wage.

Skills Required: Basic knowledge of telephone and communications networks, plus experience installing internal and external wiring, include data cabling and fiber optics cables. General knowledge of computers and networking. Basic math skills, reading and comprehension skills, ability to follow instructions and work independently, ability to interact well with others, basic mechanical aptitude and logic skills. Physical skills include, but are not limited to, climbing and operating equipment. Valid driver’s license required.

Outside Plant Engineer

Full-Time

Description: Outside Plant Engineer. Includes benefits and competitive wage.

Duties: Design of telephone cable and fiber optic cable facilities.

Skills Required: Primary responsibility of an outside plant engineer includes the design, engineering, construction and maintenance of copper and fiber plant infrastructure, along with providing route analysis of underground and aerial copper and fiber installations. Responsible for designing detailed engineering plans, cost and schedules related to projects. Familiarity with Computer Aided Design (CAD) a plus, but not required. Basic knowledge of communications networks, computers and data networks. Basic math skills, reading and comprehension skills. Ability to follow instructions and work independently and interact with others. Basic mechanical aptitude and logic skills. Valid driver’s license required.

  • Bachelor’s degree in Engineering (Computer, Mechanical or Electrical) or equivalent on-the-job experience
  • Ability to read blueprints, schematics and drawings
  • Attention to detail
  • Time management skills
  • Ability to learn and visualize information flow

Want to join our team? Apply today.

Download employment application.

Fill out and email your completed application to HumanResources@htc.net. Or send via mail to:

HTC
P.O. Box 149
213 S. Main St., Waterloo, IL  62298

HTC is an Equal Opportunity Employer.

HTC also fully complies with the Americans with Disabilities Act. Any applicant needing reasonable accommodations or assistance in the application process may contact Human Resources at (618) 939-9294 or HumanResources@htc.net.