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  • How do we use the Internet?

Need help picking an Internet package?

What’s the real difference between 50Mbps, 100Mbps, or 200Mbps? With all the options, it can be a bit confusing. Here’s a quick video to help explain what those numbers mean.

https://www.htc.net/wp-content/uploads/bandwidth.mp4

Have A Question?

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Not already speaking with a technician? Call (618) 939-6112 to begin.

How Fast Is Your Internet?

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Questions about Net Neutrality?

Get answers in our FAQ.

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Help us tell Congress that you don't want Broadcast Surcharges

Learn more about how Broadcast Surcharges increase your bill, and help us tell Washington that you don't want to pay excessive fees.

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Monthly TV Giveaway

Register to be notified when we pick the winner of the Monthly TV Giveaway!

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Need help using Webmail?

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HTC IPTV Manual

Check out the IPTV manual for helpful information about your Television service.

IPTV Manual

Phone Features Reference Guide

Questions about using your Custom Calling features? The Reference Guide contains helpful information.

Reference Guide

Note: most HTC customers should refer to the above Reference Guide. However, if you have been notified that your calling features have recently changed, see the Updated Reference Guide below:

Updated Phone Features Reference Guide

HTC has recently updated the Custom Calling Features system for some of our customers, beginning in Prairie du Rocher. We are notifying customers as these features are updated. The new reference guide and quick-start booklet may help with any questions regarding the new Custom Calling features.

Call (618) 939-6112 if you need any assistance.

New Quick-Start Guide

New Reference Guide


HTC Voicemail User Guide

Questions about using your HTC Voicemail? The Voicemail User Guide contains helpful information.

Call (618) 939-6112 if you need any assistance.

Voicemail User Guide
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