From top-rated customer service to the area’s largest and most robust fiber network to the latest technology, there are multiple reasons customers choose HTC for their Internet, phone, and television services.
In this blog series – “Choosing HTC as Your Provider” – we’re diving into a few reasons HTC is your best option in the area. Today, we’re sharing more about our incredible customer support team!
Top-Rated Customer Service by Consumers
This isn’t a sales gimmick. Time and again, our customers praise the HTC team for the level of support and service they provide.
In fact, HTC has received an “exceptional” Net Promoter Score (NPS) ranking from customers for service. This NPS ranking puts us in the top 5% of all providers nationally!
Fast Support from Real People
We attribute this exceptional rating to the fact that our team is made up of real people. We don’t rely on AI or an endless stream of robotic options to serve our customers – when you give us a call, you’ll be connected with a person who cares about answering your questions.
Our team is well-versed in all things HTC, and the majority of them are based right here. So, they truly understand all of our offerings and our customers’ needs! And, if you do have an issue, they are ready to provide next-day (or even earlier) support to get you back online as quickly and efficiently as possible.
When you need us, we show up, and we make it right. That is our promise as your preferred local provider.
Get Started with the Best Customer Support in the Business
But don’t just take our word for it. Why not find out for yourself? Give the HTC support line a call at 618-939-6112, and you’ll discover what our customers are talking about.
Our top-rated customer service team is ready to answer your questions and get you started today. We can’t wait to be your local phone, Internet, and television provider!
Harrisonville Telephone Company is a provider of reliable, cost-effective Internet (for streaming, gaming, surfing, viewing, listening, downloading, and more), television (hundreds of channels, free HD, VOD access and more), and phone (unlimited local and long distance, voicemail, caller ID, etc.). Want to learn more about our great home or business bundles? Visit our website, call us at 618-939-6112, or fill out our Contact Us page. We look forward to hearing from you.
