Business Support

Our support staff is here to answer your questions.

Office hours: Mon-Fri 7 a.m. to 9 p.m. | Sat 8 a.m. to 4:30 p.m.

Please call (618) 939-6112 for any questions, concerns or issues regarding your Internet, TV or phone service.

General Support

Before you dig, contact JULIE 811
Directory assistance 411

IP Voice Administration Portal

Login and manage your IP Voice system here.


The Illinois Telecommunications Access Corporation (ITAC) assists people who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech Disabled to place and receive calls to standard telephone users via a keyboard or assistive device through a Free Equipment Program and the Illinois Relay service. Learn more about ITAC by calling 800-841-6167 or at

For the hearing impaired, call: (618) 939-5900 (TTY Only)

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