HTC Customer Spotlight – JVs & Too Blue Boutique January 29, 2018 | HTC See why these popular local establishments turn to HTC Business for Internet, TV and phone to help power their businesses. JV’s Downtown Bar & Grill Over thirty years ago when Jeff Vogt opened JV’s in Waterloo, he chose HTC phone service to help his business run smoothly. Since then, he’s added high-speed Internet to… Read More
Net Neutrality – What does it mean for you? January 29, 2018 | HTC Wondering how the FCC’s decision to end net neutrality will affect your Internet service? You’re not alone. Many HTC Internet customers as well as millions of Americans from across the country are asking the same question. So, we at HTC wanted to provide you some answers on what net neutrality means for you. Internet… Read More
A Smart Home Needs Smart Internet Service – We Can Help December 16, 2017 | HTC Since the introduction of the Smart TV nearly a decade ago, smart home capabilities have grown tremendously. Today’s homeowners can control just about anything from thermostats to lighting from their phones, adding more convenience, entertainment, and security to their lives than ever before. Whether you’re looking to add more smart devices to your home… Read More
Four Tips to Get a Better Router Signal for Faster Wi-Fi December 12, 2017 | HTC It’s a typical night at your house: You’re watching Netflix in the bedroom upstairs, your wife is finishing work on her laptop on the main floor, and the kids are on their gaming console in the basement. You’ve got the right HTC internet service that includes ample bandwidth that can accommodate everyone’s devices at… Read More
Adding Web Enabled Devices To Your Home This Holiday? You May Need More Bandwidth! November 9, 2017 | HTC There’s nothing like the excitement of opening presents on Christmas morning. But if several people in your family will be receiving new cell phones, tablets or laptops, that excitement could quickly turn to frustration if they can’t all download games or stream movies fast enough. It’s worth your time to discuss your internet package… Read More
Long-Time HTC Technician Helps Customers Adapt to Changing Technology November 6, 2017 | HTC Since he started working for HTC 21 years ago, Dave G. has witnessed some substantial changes. Changes in the growth of Monroe County, changes in HTC’s capabilities, and changes in customers’ lifestyles and expectations. As the guy who installs and repairs Internet, TV and phone services for area residents and businesses, Dave can’t say enough… Read More
Place Your Business Where Customers Can Find You – The 2018 HTC Directory October 4, 2017 | HTC Whether you own a business in the HTC service area or simply want to list your personal number, now is the time to add your information to the 2018 HTC Phone Directory to be distributed in January. Own a Business? Make Sure You Get Noticed! From now until October 18, Vivial sales representatives, in… Read More
HTC CSR Brings Experience and Care To Each Customer Interaction September 29, 2017 | HTC When customers step into HTC’s offices, they’re always greeted with a friendly face. That’s because customer service representative Brenda W. is always happy to help with Internet, phone or TV services or questions. “Customer service is about so much more than selling,” says Brenda. “It’s about providing the best possible service, helping people and… Read More
HTC Now Offers 1Gig Business Service for Customers Who Need the Newest, Fastest and Most Powerful Service September 22, 2017 | HTC Need more bandwidth for your business’ expanding web enabled devices? Want the most cutting-edge Internet Service available from a name you know and trust? You’ve found it — right here in your community. With HTC 1 gig service, everyone in your office can work faster and more efficiently than ever. Conduct real-time videoconferencing with… Read More
A Night of Fun at the Fair Benefits Local Organizations September 5, 2017 | HTC Although the Monroe County Fair may be over, its positive impact on local groups and organizations will be felt for quite some time. Once again this year, HTC was proud to have sponsored Customer Appreciation Night on Thursday evening. This included providing free admission and a free concert. Employees greeted attendees at entrance gates… Read More