Need More Secure Internet? Passwords and Passcodes are Key

Just like there are many ways that your online data can be stolen, there are also many ways to keep it secure. Last month we discussed security tools and how to improve security in your social media accounts and online purchases.  This month is our follow-up blog about security using passwords and passcodes! Follow these…

Access Your Phone Features

Login to HTC web portals to access your Voicemail and Notify Plus Notifications. Voicemail Check your home voicemail while you’re away from home. Login Notify Plus Manage and send your voice notifications. Login Need help? Call us at (618) 939-6112.

Introducing SurgeWeb

Spam Control SurgeWeb incorporates new features to help manage or eliminate this annoyance. SurgeWeb will filter out many spam messages before they arrive in your Inbox. It will quarantine some suspicious messages for you to review before they clutter your email. The Spam Control features work without requiring your input, but you can also customize…

Telephone Support

10-digit dialing requirement for local calls The FCC has mandated 10-digit dialing for all local calls. In April 2021 customers in the 618 area code could start dialing the area code + telephone number for all local calls. This change in dialing does not alter how calls in and out of the local area are…

Business Support

General Support Before you dig, contact JULIE 811Directory assistance 411 IP Voice Administration Portal Login and Manage your IP Voice system here ITAC The Illinois Telecommunications Access Corporation (ITAC) assists people who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech Disabled to place and receive calls to standard telephone users via a keyboard…

Support

Get the Best-in-Class Service, Reliability & Savings. Local Service and Support are here for you High-Speed Internet Internet PackagesWiFiSpeed TestWebmail Contact Us TV & Streaming HTC TV RemoteIPTV ManualAccessibilitySay “NO” to Surcharges Contact Us Phone RobocallsIP Voice Admin PortalReference GuideVoicemail User Guide Contact Us Bill & Account General SupportITACLifeline ProgrameBilling Contact Us General Support Before…