HTC Customer Spotlight Vintage Wine Bar Conner House Bed and Breakfast

Looking for a little bit of history in Monroe or Randolph Counties this fall? These local business owners have transformed 19th century structures into charming establishments for guests to enjoy. HTC is happy to provide communication services to keep their businesses running smoothly. Vintage Wine Bar When Waterloo native Justin Schmidt found a quaint building… Read More

Harrisonville Telephone Company employee spotlight customer service

Seasonal storms affect Dan G. a little differently than most Monroe and St. Clair county residents. That’s because if disruptive weather, tree limbs or damaged utility poles knock out phone, Internet, or TV services for HTC customers, it’s his job to get them back up and running – as quickly and efficiently as possible. “I… Read More

HTC employee customer service Connie

When HTC customers rely on dependable Internet service in order for their days to go smoothly, they expect any issues to be resolved quickly. Luckily, Internet CSR Connie B. is always just a phone call away to help figure things out. “Since 2008, I’ve worked to help troubleshoot and resolve Internet problems for local residents… Read More

When you run a business, you can’t afford lagging Internet. Whether you’re a new HTC Internet customer or you want to upgrade your current plan to keep up with increasing demands, we have just the right package to keep you running at peak performance. And as our network continues to grow, more and more customers… Read More

HTC Customer Appreciation Night Monroe County Fair

On Thursday, July 26, HTC will once again sponsor Customer Appreciation Night at the Monroe County Fair. As a “Thank You” to our customers, we’ll be offering: Free admission to the fair. A free concert by Well Hungarians. $1 coupons redeemable at food and beverage stands sponsored by local organizations. “We are pleased to help… Read More

HTC employees excellent service

When customers rave about our employees, it never goes unnoticed. That’s why we’re happy to share this wonderful “Thank You” note we received from a Waterloo resident after a service call by Dan K., one of our expert Outside Plant Personnel: “I am so very pleased with your Customer Service. I called on a Saturday… Read More