We Are Here for Our Customers
With all the uncertainty that COVID-19 brings, HTC wants Monroe County residents to know we are doing all we can to keep you connected. We’re also taking every precaution to keep our customers, employees and communities safe during this difficult time. On our website, HTC.net, you can easily manage your account from the comfort of…
We Are Committed to Our Communities During the Coronavirus Pandemic
As a critical infrastructure operation, HTC’s Customer Service Representatives, Plant Personnel and Service Technicians are considered essential and thus will continue to support customer needs throughout the State of Illinois’ Stay at Home period of the coronavirus pandemic. We have been working diligently to ensure our customers and employees stay healthy and safe in this…
HTC Business Phone Service Can Help Improve Your Business
Since your customers are your number one priority, you should be doing all you can to improve their experiences and boost their satisfaction. Lucky for you, HTC’s business phone service allows small businesses to use the same technology large companies use, with more personal service and a price that fits your budget. Check out all…
HTC TV Now Can Help You Get the Most Out of March Basketball
Do you love NCAA basketball but can’t sit in front of your TV all through March? No problem! From Selection Sunday to the National Championship, HTC TV Now lets you watch any game, anywhere! We’ll tell you how to add this convenient feature to your Internet service so you never have to miss a shot…
How do we use the Internet?
Most of us can barely remember life without Internet. Today, it’s pretty much a given that we can find out whatever we want whenever we want to, keep in touch with friends and family all over the world, and order everything we need. Sometimes we almost forget about all the ways Internet has changed the…
Save the Date! February 11th is National Clean Out Your Computer Day
In a few weeks, you’ll likely be doing some spring cleaning in your home, but there’s no reason to wait that long to clean out your computer. February 11th is National Clean Out Your Computer Day, a great reminder to declutter, update, and improve security settings on your laptop or PC. It may seem like…
Safer Internet Day is February 4
None of us can imagine life without the Internet since we use it for work, for shopping, for entertainment, and to stay connected to all our friends and family. Unfortunately, just as its capabilities have expanded since its inception in the early 90s, so have all the scary things that can happen while using it.…
Your 2020 HTC Directory is On Its Way!
No matter who you hope to connect with in Monroe County in 2020, the new HTC Directory is sure to be your go-to source for contact information! Your 2020 HTC Directory should arrive in your mailbox in late January or early February. In this year’s directory you’ll find the most up-to-date information for hundreds of…
Merry Christmas and Happy New Year from HTC
With the holiday season upon us, we at HTC are reflecting on how blessed we are to do what we love for a living. We’ve enjoyed yet another year of helping local residents stay connected to far away family, helping well-established businesses get up to speed with the newest technology, and helping new businesses bring…
HTC’s New Messaging System Keeps Customers Informed!
In our busy lives, it’s hard to remember what bills are due when, what time we scheduled a service call, and any other important details that aren’t on a calendar in front of our faces. That’s why to help our customers keep account information right at their fingertips, HTC developed a Unified Communication System with…
Business Spotlight
HTC Business Spotlight: Graphite Restaurant
For Graphite Restaurant, excellent customer service begins with setting up a reservation and ends with a smooth checkout experience. To ensure every step goes off without a hitch, Graphite Restaurant uses HTC Business Services. HTC Keeps Graphite Restaurant Running Smoothly Graphite Restaurant sits on historic Main Street in Columbia, IL. Located in the former Immaculate…
HTC Business Spotlight: The Principal Hotel
Between booking reservations and checking guests in, having a reliable Internet and phone connection is a must for any hotel. When you’re as focused on providing a wonderful guest experience as The Principal Hotel is, it becomes even more critical! That’s why the area’s newest boutique hotel relies on HTC Business Services. The Principal Hotel…
HTC Business Spotlight: Ella K’s Bridal
There’s a lot to think about when starting a new business. Just ask the team at Ella K’s Bridal! One thing that was easy to check off the to-do list? Fast and reliable business Internet, thanks to HTC Business Services. Ella K’s Bridal Builds Relationships by Staying Connected Vendors in the wedding industry know the…
HTC Business Spotlight: Warm N Cozy Quilting
Warm N Cozy Quilting has been a Columbia staple since 2016. After nearly 10 years of Internet service challenges and issues, they recently made the switch to HTC Business Services. They couldn’t be happier that they did! Taking Business to the Next Level for Warm N Cozy Quilting Warm N Cozy Quilting was founded by…
HTC Business Spotlight: Zera Artisan Bakery
To ensure they could offer top-notch service to customers right from the start, the new Zera Artisan Bakery called in HTC Business Services to provide superior high-speed Internet. A Bright Start for Zera Artisan Bakery Zera Artisan Bakery – one of Waterloo’s newest businesses – offers premium baked goods, breakfast and lunch options, and specialty…