Residential Support

Our support staff is available 24 x 7 to answer all of your questions!

Office hours: Mon-Fri 7 a.m. to 9 p.m. | Sat 8 a.m. to 4:30 p.m.

Please call 939-6112 for any questions, concerns or issues regarding your Internet, TV or phone service.

 

General Support
Before you dig, contact JULIE 811
Directory assistance 411

ITAC
The Illinois Telecommunications Access Corporation (ITAC) assists people who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech Disabled to place and receive calls to standard telephone users via a keyboard or assistive device through a Free Equipment Program and the Illinois Relay service. Learn more about ITAC by calling 800-841-6167 or at www.itactty.org.

For the hearing impaired, call: (618) 939-5900 (TYY Only)