When you have questions regarding your Internet, HTC always makes it a priority to get to you as soon as possible. Now with our new remote WiFi capabilities, HTC technicians can troubleshoot an issue faster than ever by accessing your system directly from our offices. Whether you need help with your home or business Internet, you can rest assured that fast, friendly service is just a phone call away.
Connie Vogt, owner of Heartland Travel in Waterloo, is always busy trying to help Monroe County residents plan their getaways. Since Internet access is vital to providing her customers with the thorough and timely information they need, she switched to HTC’s new Managed WiFi service.
“We use the new HTC Managed WiFi service and couldn’t be happier,” said Vogt. “HTC took care of set up and made it smooth and easy for us. If there is an issue, they can log in remotely and address nearly any problem quickly and keep us online and helping customers.”
In an industry where potential customers rely on quick, reliable answers, Vogt has no time to waste when getting access to the information her customers require. She and her team used to work with another Internet company, and when that company response time continued to take days and days, she switched back to HTC.
“We tried the out of town provider who made big promises, but they just couldn’t measure up to what HTC provides us. No more waiting days to get problems addressed. We love the responsiveness and service we get from our local team at HTC.”
Our GigaCenter Managed WiFi service provides you one base with a Wi-Fi signal stronger than standard routers. That means better coverage, better connections and no more weak signals. Plus, you will remove annoying lag times and enjoy faster service across all your devices.