HTC CSR Brings Experience and Care To Each Customer Interaction
When customers step into HTC’s offices, they’re always greeted with a friendly face. That’s because customer service representative Brenda W. is always happy to help with Internet, phone or TV services or questions. “Customer service is about so much more than selling,” says Brenda. “It’s about providing the best possible service, helping people and…
HTC Now Offers 1Gig Business Service for Customers Who Need the Newest, Fastest and Most Powerful Service
Need more bandwidth for your business’ expanding web enabled devices? Want the most cutting-edge Internet Service available from a name you know and trust? You’ve found it — right here in your community. With HTC 1 gig service, everyone in your office can work faster and more efficiently than ever. Conduct real-time videoconferencing with…
A Night of Fun at the Fair Benefits Local Organizations
Although the Monroe County Fair may be over, its positive impact on local groups and organizations will be felt for quite some time. Once again this year, HTC was proud to have sponsored Customer Appreciation Night on Thursday evening. This included providing free admission and a free concert. Employees greeted attendees at entrance gates and…
HTC’s Expanding Fiber Network is Powerful. Dependable. HERE.
At HTC, we get that technology is constantly changing and evolving for the better. We also get that this can be confusing – but not to our team of experts. Our goal is to make sure that our customers receive the newest technology and options while staying true to our objective of providing quality, affordable…
A History of Providing Cutting Edge Service
HTC began with a simple mission: keeping neighbors connected. While our services have expanded over the years, our mission has remained all about connecting people. Offering internet, television, and voice services to Monroe, Randolph, and St. Clair counties, HTC is one of the Top 100 largest independent telecommunications providers in the United States. HTC is…
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Business Spotlight
Customer Spotlight: Hank & Lilly’s Fountain Inn and Turning Point Wellness Center
Fall is a great time for change. Whether you just want to enjoy the changing leaves or change your health for the better, these local businesses have the answers. And both use HTC’s dependable Internet service! HTC is Proud to Provide Dependable Internet Service Hank & Lilly’s Fountain Inn As the leaves start to…
Customer Spotlight: Heart to Heart Pediatrics and Songs 4 Soldiers
We’re proud to work with these folks who love our kids and our community! HTC provides their business services, including business Internet and phone. HTC Provides Business Internet to These Great Businesses Heart to Heart Pediatrics Pediatric Nurse Practitioner Ginny Peter truly enjoys taking care of kids in Waterloo — the same town where…
Customer Spotlight: The Backyard and S&D Tax
Childcare and taxes are two concerns that adults must deal with. Luckily, these Waterloo businesses take the worry away for local residents and use HTC business phone and Internet. HTC Business Phone and Internet The Backyard Looking for a daycare where your kids feel right at home? Check out this early childhood center…
Customer Spotlight: Red Bud Y and Quadrant Design
Wanting to get fit this summer, or build a local business? Check out our faithful HTC customers who use our business internet and phone services. Businesses Benefit from HTC Business Internet and Phone Randolph County YMCA Red Bud area residents looking to grow in mind, body, and spirit can find just what they…
Business Services Customer Spotlight: Nice Twice and Parlor on Market
Whether you’re doing spring cleaning or you want a new look for spring, head to one of these local businesses that use HTC business services! HTC Business Services: Phone and Internet Nice Twice Looking for gently used clothing, toys, furniture, or household goods? Head to Nice Twice in Waterloo. The resale shop at…