HTC CSR Brings Experience and Care To Each Customer Interaction
When customers step into HTC’s offices, they’re always greeted with a friendly face. That’s because customer service representative Brenda W. is always happy to help with Internet, phone or TV services or questions. “Customer service is about so much more than selling,” says Brenda. “It’s about providing the best possible service, helping people and…
HTC Now Offers 1Gig Business Service for Customers Who Need the Newest, Fastest and Most Powerful Service
Need more bandwidth for your business’ expanding web enabled devices? Want the most cutting-edge Internet Service available from a name you know and trust? You’ve found it — right here in your community. With HTC 1 gig service, everyone in your office can work faster and more efficiently than ever. Conduct real-time videoconferencing with…
A Night of Fun at the Fair Benefits Local Organizations
Although the Monroe County Fair may be over, its positive impact on local groups and organizations will be felt for quite some time. Once again this year, HTC was proud to have sponsored Customer Appreciation Night on Thursday evening. This included providing free admission and a free concert. Employees greeted attendees at entrance gates and…
HTC’s Expanding Fiber Network is Powerful. Dependable. HERE.
At HTC, we get that technology is constantly changing and evolving for the better. We also get that this can be confusing – but not to our team of experts. Our goal is to make sure that our customers receive the newest technology and options while staying true to our objective of providing quality, affordable…
A History of Providing Cutting Edge Service
HTC began with a simple mission: keeping neighbors connected. While our services have expanded over the years, our mission has remained all about connecting people. Offering internet, television, and voice services to Monroe, Randolph, and St. Clair counties, HTC is one of the Top 100 largest independent telecommunications providers in the United States. HTC is…
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Business Spotlight
HTC Business Spotlight: Stuckmeyer’s Plants & Produce
Stuckmeyer’s Plants & Produce has been a Monroe County staple for nearly three decades. Garry and Dianne Stuckmeyer are fifth-generation family farmers who pour their hearts and souls into continuing this family tradition. Between farming and running the store, the Stuckmeyer family doesn’t have much time to worry about things like internet speeds and phone…
HTC Business Spotlight: Main Street Abbey
The team at Main Street Abbey knows that clear and consistent communication is key when planning an effortless event. Main Street Abbey uses HTC Business Services to ensure they can easily stay in touch with clients before, during, and after their celebration. Main Street Abbey Says “I Do” to HTC Business Services The Main Street…
HTC Business Spotlight: Graphite Restaurant
For Graphite Restaurant, excellent customer service begins with setting up a reservation and ends with a smooth checkout experience. To ensure every step goes off without a hitch, Graphite Restaurant uses HTC Business Services. HTC Keeps Graphite Restaurant Running Smoothly Graphite Restaurant sits on historic Main Street in Columbia, IL. Located in the former Immaculate…
HTC Business Spotlight: The Principal Hotel
Between booking reservations and checking guests in, having a reliable Internet and phone connection is a must for any hotel. When you’re as focused on providing a wonderful guest experience as The Principal Hotel is, it becomes even more critical! That’s why the area’s newest boutique hotel relies on HTC Business Services. The Principal Hotel…
HTC Business Spotlight: Ella K’s Bridal
There’s a lot to think about when starting a new business. Just ask the team at Ella K’s Bridal! One thing that was easy to check off the to-do list? Fast and reliable business Internet, thanks to HTC Business Services. Ella K’s Bridal Builds Relationships by Staying Connected Vendors in the wedding industry know the…