Net Neutrality – What does it mean for you?
Wondering how the FCC’s decision to end net neutrality will affect your Internet service? You’re not alone. Many HTC Internet customers as well as millions of Americans from across the country are asking the same question. So, we at HTC wanted to provide you some answers on what net neutrality means for you. Internet users…
A Smart Home Needs Smart Internet Service – We Can Help
Since the introduction of the Smart TV nearly a decade ago, smart home capabilities have grown tremendously. Today’s homeowners can control just about anything from thermostats to lighting from their phones, adding more convenience, entertainment, and security to their lives than ever before. Whether you’re looking to add more smart devices to your home or…
Four Tips to Get a Better Router Signal for Faster Wi-Fi
It’s a typical night at your house: You’re watching Netflix in the bedroom upstairs, your wife is finishing work on her laptop on the main floor, and the kids are on their gaming console in the basement. You’ve got the right HTC internet service that includes ample bandwidth that can accommodate everyone’s devices at once,…
Adding Web Enabled Devices To Your Home This Holiday? You May Need More Bandwidth!
There’s nothing like the excitement of opening presents on Christmas morning. But if several people in your family will be receiving new cell phones, tablets or laptops, that excitement could quickly turn to frustration if they can’t all download games or stream movies fast enough. It’s worth your time to discuss your internet package with…
Long-Time HTC Technician Helps Customers Adapt to Changing Technology
Since he started working for HTC 21 years ago, Dave G. has witnessed some substantial changes. Changes in the growth of Monroe County, changes in HTC’s capabilities, and changes in customers’ lifestyles and expectations. As the guy who installs and repairs Internet, TV and phone services for area residents and businesses, Dave can’t say enough…
Place Your Business Where Customers Can Find You – The 2018 HTC Directory
Whether you own a business in the HTC service area or simply want to list your personal number, now is the time to add your information to the 2018 HTC Phone Directory to be distributed in January. Own a Business? Make Sure You Get Noticed! From now until October 18, Vivial sales representatives, in…
HTC CSR Brings Experience and Care To Each Customer Interaction
When customers step into HTC’s offices, they’re always greeted with a friendly face. That’s because customer service representative Brenda W. is always happy to help with Internet, phone or TV services or questions. “Customer service is about so much more than selling,” says Brenda. “It’s about providing the best possible service, helping people and…
HTC Now Offers 1Gig Business Service for Customers Who Need the Newest, Fastest and Most Powerful Service
Need more bandwidth for your business’ expanding web enabled devices? Want the most cutting-edge Internet Service available from a name you know and trust? You’ve found it — right here in your community. With HTC 1 gig service, everyone in your office can work faster and more efficiently than ever. Conduct real-time videoconferencing with…
A Night of Fun at the Fair Benefits Local Organizations
Although the Monroe County Fair may be over, its positive impact on local groups and organizations will be felt for quite some time. Once again this year, HTC was proud to have sponsored Customer Appreciation Night on Thursday evening. This included providing free admission and a free concert. Employees greeted attendees at entrance gates and…
HTC’s Expanding Fiber Network is Powerful. Dependable. HERE.
At HTC, we get that technology is constantly changing and evolving for the better. We also get that this can be confusing – but not to our team of experts. Our goal is to make sure that our customers receive the newest technology and options while staying true to our objective of providing quality, affordable…
Business Spotlight
HTC Business Spotlight: TuLayne’s Tavern
Are you looking for a good time in Red Bud? TuLayne’s Tavern is the place to be! The team at TuLayne’s Tavern wants to stay focused on their customers. So, they rely on HTC Business Services to keep them connected. Tulayne’s Tavern Teams Up with HTC Business Services When Donovan Melican bought TuLayne’s Tavern in…
HTC Business Spotlight: Stuckmeyer’s Plants & Produce
Stuckmeyer’s Plants & Produce has been a Monroe County staple for nearly three decades. Garry and Dianne Stuckmeyer are fifth-generation family farmers who pour their hearts and souls into continuing this family tradition. Between farming and running the store, the Stuckmeyer family doesn’t have much time to worry about things like internet speeds and phone…
HTC Business Spotlight: Main Street Abbey
The team at Main Street Abbey knows that clear and consistent communication is key when planning an effortless event. Main Street Abbey uses HTC Business Services to ensure they can easily stay in touch with clients before, during, and after their celebration. Main Street Abbey Says “I Do” to HTC Business Services The Main Street…
HTC Business Spotlight: Graphite Restaurant
For Graphite Restaurant, excellent customer service begins with setting up a reservation and ends with a smooth checkout experience. To ensure every step goes off without a hitch, Graphite Restaurant uses HTC Business Services. HTC Keeps Graphite Restaurant Running Smoothly Graphite Restaurant sits on historic Main Street in Columbia, IL. Located in the former Immaculate…
HTC Business Spotlight: The Principal Hotel
Between booking reservations and checking guests in, having a reliable Internet and phone connection is a must for any hotel. When you’re as focused on providing a wonderful guest experience as The Principal Hotel is, it becomes even more critical! That’s why the area’s newest boutique hotel relies on HTC Business Services. The Principal Hotel…