Posts Tagged ‘customer service’
Customer Spotlight: Valentine Autobody and Workman Dental
These local businesses love to keep their customers happy, just like we do at HTC! HTC Business Internet and Phone Valentine Autobody Customers throughout Monroe and Randolph counties have been trusting Valentine Auto Body with their vehicles for over 50 years, and it’s easy to see why. This family-owned Waterloo body shop hires…
Read MoreCheck Out HTC’s New and Improved Website!
Have you had a chance to browse our new site? It has a fresh new look, new features, and is easier to navigate from your phone, laptop, or tablet. We hope you’ll take some time to check out everything it has to offer. HTC’s New Website has fresh features and look Check Service…
Read MoreNow More Than Ever, Our Small Businesses Need Our Support
HTC has always supported small, local businesses because of all the wonderful things they bring to our community. But this year, especially during the Covid pandemic, we’d like to emphasize how important it is to celebrate Small Business Week May 2-8 by shopping and dining local. Support local businesses during small business week …
Read MoreLook No Further Than HTC for Your Business Website Hosting Needs
Your website serves as a platform that answers both potential and current customers’ questions about your business. It can tell them what you do, how you can help them, where you’re located, when you’re open, and more. Because your website is such a vital part of your success, it’s important to work with a website…
Read MoreStill Working from Home? Make Sure to Read These Cyber Safety Tips from HTC
Although 2020 has ended, the changes it initiated in the workforce have not. Employees continue to work remotely since Covid transmission in the office is still a danger, and a recent Gartner survey reported that 80% of company leaders will allow workers to telecommute even after the pandemic is over. Many remote employees have made necessary…
Read MoreCustomer Spotlight: Clements Cleaning and Dear Diva Desserts
HTC keeps these customers connected with business internet and phone These local businesses love to keep their customers happy, just like we do at HTC! Clements Cleaning Since 2004, Brandy and Tom Clements have taken the headache of dusting, mopping, washing, and scrubbing away from many area residents and business owners. Whether it’s…
Read MoreWhy and How to Clean Your Internet Browser Cache
If you’ve noticed your browser taking longer to retrieve search results, it could be due to a simple problem you can fix yourself. Too much data may be stored in your browser’s cache, which can slow down your Internet. We’ll explain what your cache does, why you should clear it regularly, and how to clear…
Read MoreWhy do I need a home phone?
You may have the fanciest, most advanced cell phone, but chances are it’s still not capable of delivering the advantages of a landline. Having a home phone means increased safety, peace of mind, and an easier time staying connected with those in your community. Consider these important reasons to have HTC residential phone service, and…
Read MoreNeed More Secure Internet? Passwords and Passcodes are Key
Just like there are many ways that your online data can be stolen, there are also many ways to keep it secure. Last month we discussed security tools and how to improve security in your social media accounts and online purchases. This month is our follow-up blog about security using passwords and passcodes! Follow these…
Read MoreWatch for Your 2021 HTC Directory!
It’s no secret that we’re all ready to say goodbye to 2020. A new year will hopefully bring brighter days for small businesses and residents in Monroe, Randolph and St. Clair counties, and HTC hopes to provide them with support by delivering a new 2021 HTC Directory to our customers. A New Year and a…
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