Posts Tagged ‘customer service’
Did You Know You Can Pay Your HTC Bill Online?
In this digital age, snail mail has become a hassle. If you’d like to add your Internet and phone bill to your other list of online payments, it’s easy! Learn how to pay your HTC bill online! HTC Bill Online Pay: Sign Up Today Where do I sign up for e-billing? With your…
Read MoreYour HTC 2025 Directory is Coming Soon!
A New Year offers plenty of opportunity to connect with old friends, eat at new restaurants, and see what new businesses in the area have to offer. To make all of that possible, we’re releasing a brand-new phone and address book. In the HTC 2025 Directory, you’ll find contact information for residents throughout Monroe, Randolph…
Read MoreHappy Holidays from HTC!
This holiday season, we want to thank our customers for trusting HTC with your homes and businesses throughout the year and say Happy Holidays! We absolutely love living in this community, and being able to help our friends and neighbors with dependable Internet and phone services makes it even more special. We’re truly blessed to…
Read MoreTips to Optimize Your HTC Home WiFi Service
Your HTC home WiFi is important to your household running well, so we always want your home WiFi to be functioning at its best! If you’re noticing lagging or freezing screens and lengthy file downloads, here are several things you can try to speed things up. HTC Home WiFi Tips Check Your Ethernet…
Read MoreHTC Business Phone and Internet Customer Spotlight: Rug Buster and Waterloo Auto Body
These Monroe County businesses are known for excellent customer service, and we’re happy to help them with our dependable HTC business phone and Internet services. Business Phone and Internet Provided by HTC Rug Buster With the holidays upon us, now is a great time to get your house ready for guests. If your carpet…
Read MoreTake Control of Your Home Advanced WiFi Network
There’s a lot going on in the online world. You can never tell who is trying to use your Internet or maybe checking out your kids’ browsing activities. It’s also hard to tell why your WiFi slows down at certain times but works just fine at others. HTC Advanced WiFi App Puts You in…
Read MoreCustomer Spotlight: Pie Hard and Garden Place
These community businesses are known for great customer service. We’re happy to help them succeed with HTC Internet and phone service! HTC Internet and Phone Service Customers Pie Hard If you’re looking for a not-so-typical pizza place, head to this family-owned restaurant in the heart of Waterloo. Pie Hard is a scratch kitchen that…
Read MoreHead to Monroe County Fair for HTC Customer Appreciation Night
The Monroe County Fair has begun and runs through Sunday, July 28. And once again Thursday, July 25 will be HTC Customer Appreciation Night! Come out to the Fair for HTC Customer Appreciation Night Upon entering the fairgrounds, you will receive $1 coupons to use at participating food and beverage stands. Vendors will…
Read MoreWe’re Thankful for Our Nation’s Freedom!
One thing we love about where we live is that wherever we are on the 4th of July, there’s a good chance we’ll see fireworks light up the sky. That’s because our small towns put forth so much effort into planning fun, family-friendly events that allow us to celebrate our nation’s freedom. This Independence Day,…
Read MoreBenefits of a Hardwired Landline Phone
Many customers wonder if they should keep their hardwired home phone service even though they have a cell phone. The answer? Absolutely! Landline service offers multiple advantages above and beyond what cell phones can offer. Why You Still Need a Landline Phone Reliable 911 Communication Most notably, a home phone will not fail…
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